Frequently Asked Questions

WeddingFAQHeader

DOWNLOAD OUR WEDDING PDF HERE

WHAT DO I NEED TO DO FIRST?

Please choose a preferred date for your wedding and either give us a call at 850-351-0516 or complete our Wedding RFP with your information. Our Wedding Specialist will contact you to start the planning.

CAN I HOLD MY CEREMONY AT THE HOTEL?

You sure can! Your guests can witness your very special occasion in paradise with a backdrop of palm trees and a tropical breeze from the Gulf of Mexico. Your options include the beautiful lagoon pool, our sister property’s beachfront arbor, or a ceremony with your toes in the sand at Henderson Beach State Park. Please inquire about rental fees and availability.

WHAT BALLROOM OPTIONS DO I HAVE?

Our Royal Ballroom can be set up in a variety of ways and accommodates up to 350 people. Let us know of your perfect vision of the day and your Wedding Specialist will work to ensure you have a perfect setting.

HOW LATE CAN MY WEDDING GO?

Your wedding must end by 1:00 am with respect to the hotel guests staying in-house. Reception is four hours from the time the event starts. (Example: reception starts at 6:00 pm ends at 10:00 pm)

CAN YOU CUSTOMIZE THE MENU?

Your wish is our command! Our creative culinary staff and Wedding Specialist will work with you to create a menu for your wedding day.

DO I NEED A WEDDING PLANNER OR COORDINATOR?

Your Catering Manager will assist you with the details of your reception so it is always recommended to have a wedding coordinator who will be the point person for all the other details to make sure your day is perfect.

DO YOU CHARGE A CAKE CUTTING FEE?

Our Wedding Package prices include a dessert course. If you replace this dessert course with your wedding cake, there will not be an additional charge for cake cutting.

WHEN WILL I NEED TO LET YOU KNOW OF THE FINAL GUEST COUNT?

Your guaranteed guest count is due four days prior to your wedding. Once this number is provided to us, the number of guests may be increased, but cannot decrease in terms of liability for payment. If no guarantee is provided, the billing will be made out for the greater of the following: 1) The number of persons for which the party was originally contracted or 2) The number of persons in attendance.

DO YOU OFFER SPECIAL GUEST ROOM RATES?

We offer a complimentary Bridal Suite for the bride and groom on the wedding night when you choose one of the Evening Wedding Packages. We can extend discounted rates for your bridal party and family to have you by your side too. Rates vary depending on season and availability. We would be happy to offer you up to 10 rooms at the negotiated rate but if you would like more than 10 rooms, you would be required to guarantee for those additional rooms.

DO YOU HAVE A PARKING LOT ONSITE?

We have a parking lot onsite with complimentary parking.

WHO CAN I TALK TO IF I HAVE AUDIO/VISUAL NEEDS?

We have an onsite A/V expert that can assist you with your audio visual needs. Your Wedding Specialist will coordinate the details for you.

WHAT OUTSIDE VENDORS CAN I USE? DO YOU HAVE ANY RECOMMENDATIONS?

Your Wedding Specialist can recommend you with a list of great vendors that can help create your dream wedding, including bakeries for your wedding cake, florists, photographers, videographer, and DJs. All vendors must bring their own equipment and confirm their set-up times prior to the wedding date.

WHAT IS THE PAYMENT SCHEDULE?

The wedding package pricing does not include the service charge and tax. There will be a non-refundable deposit required with your signed contract to reserve the date. The final balance is due four business days prior to your wedding date and any additional charges that you may incur will be charged to your credit card on file.

CAN I BRING FOOD HOME FROM AFTER THE RECEPTION IS OVER?

For health and insurance reasons, food may not be taken home after an event. Due to preparation and event time, food may not be left out more than two hours.

CAN I LEAVE MY DECORATIONS OVER NIGHT?

The resort is not responsible for items left after an event.

WHEN CAN WE GET IN TO DECORATE?

We guarantee two hours before your event to allow time for you to decorate your function. If we have the room set earlier that day, we we’ll let you know, so you can get in earlier to set.